You’d better believe a fire has been lit under the Surface Book team’s collective butt and they’re scrambling to get the Surface Book problems fixed. Is Microsoft working to fix the problem? Of course they are. There are several factors that could have contributed to these problems the newness of the Skylake processors and drivers, a batch of bad parts, rushed production schedules, communication issues within Microsoft, the list goes on…Ĭould some of them have been addressed better? Sure.
It’s disheartening to buy a $2000 to $2500 device and have problems but, no matter what companies do or how much they try to make it perfect, it sometimes happens. Microsoft has released a new Surface and some of the mainstream tech media has jumped all over them. This time, it’s because the Surface Pro 4 and Surface Books have had a few problems out of the gate.
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